FOUND in 1994 by entrepreneur Lisa Olivan-Ip. Uniforce has evolved into a forward-thinking Independent Insurance Agency. Uniforce Team have worked on focusing on delivering quality customer care through innovations to individuals and businesses. Uniforce believes in a strong foundation through its agents building long-term relationships with their clients.
UNIFORCE Agency U.S.A. Inc. is an independent insurance agency. Our daily operations support allow independent agents focus on customer building relationships, therefore achieving bottom line results. Our combination of first hand experience on customer care, our diversity of ethnicity, our technical and development solutions enable us to provide efficiency to our insurance carriers, independent agents and most importantly our consumers.
Our mission is to empower independent agents and customer service representative
through innovations and agency support that allow them to become highly
results-oriented and customer care focused, thereby establishing long-term mutually
beneficial relationships with our customers. We focus on diversified markets and
supporting such highly growing communities in America gives our agents the
opportunity to build bridges with other cultures in support for unity.
CREDO
We believe our first responsibility is to our Customers,
In meeting their needs everything we do must be of high quality.
We must constantly strive to provide excellent customer service.
Customers must be serviced promptly and accurately.
Our second responsibility is to our employees and producers, the men and women who
work with us throughout the world must be considered as an important individual. We
must respect their dignity and recognize their talent, by bringing out the best in
everyone. We encourage ideas and opportunity that can enhance customer service and
work environment. Compensation must be fair and adequate, and working conditions
clean, orderly and safe. We must be mindful of ways to help our employees fulfill
their family and community responsibilities. Employees must feel free to make
suggestions and complaints. We provide equal opportunity for employment, development
and advancement for those qualified. We must provide competent management, and their
actions must be just and ethical.
We are responsible to the communities in which we live and work
and to the world community as well. We must be good citizens ?support good works and
charities and bear our fair share of taxes.
We must encourage civic improvements and better health and education.
We must maintain in good order the property we are privileged to use,
protecting the environment and natural resources. We support cultural
diversification helping bridge gaps with all nationalities to promote unity and
peace.
Our final responsibility is for our business to make sound profit.
We must experiment with new ideas. Research must be carried on, innovative programs
developed and mistakes paid for.
Reserves must be created to provide for adverse times.
When we operate according to these principles, the business should realize a fair
return. Profit is the lifeline to our business in order to accomplish our
responsibility to the world.
Our vision is to be the leading independent insurance agency in the world
providing top CRM support to our agents and provide personal interactive 24/7
quality CSRs for all our customers.
